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Project Info COMPLETE Project Title

Voice Automation Technology for Load Management Study

Project Number ET20PGE7320 Organization PG&E End-use Plug Loads and Appliances Sector Residential Project Year(s) 2020 - 2022

Description

This Demand Response Emerging Technology (DRET) Voice Automation demonstration project (pilot) leveraged residential voice-assistant technology (i.e., Amazon’s Alexa smart speaker) as well as cellular telephone app functionality to engage with and educate residential customers on energy usage, bill forecasts, and time-of-use (TOU) rates.

Project Report Document

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Industry

Agricultural - Food Processing

Commercial

Commercial Office

Commercial, Small

Educational Facilities

Food Service Industry

Government - Institutional Facilities

High Technology

Hospitality

Industrial - Manufacturing

Medical - Healthcare

Residential

Retail

Supermarket

Other

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The ETCC is funded in part by ratepayer dollars and the California IOU Emerging Technologies Program, the IOU Codes & Standards Planning & Coordination Subprograms, and the Demand Response Emerging Technologies (DRET) Collaborative programs under the auspices of the California Public Utilities Commission. The municipal portion of this program is funded and administered by Sacramento Municipal Utility District and Los Angeles Department of Water and Power.